OTTAWA | April 3, 2009

Public Safety clashes with CRTC over warning systems

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Alerts would be broadcast to warn Canadians about life-threatening dangers.

When disaster strikes — be it a tornado, a toxic spill or a terrorist attack — response time is crucial to minimizing the damage.

That’s why it may be surprising that no national system exists to ensure the public receives government alerts fast enough in case of an emergency.

Soon, however, Canada may have two emergency alerting systems — which is one too many, according to Public Safety Canada, the government department tasked with creating the National Public Alerting System (NPAS).

Public Safety has been working on the NPAS since 2006, when it took over the file from Industry Canada.

The second system would be implemented by Pelmorex, the company that owns the Weather Network and its French counterpart MétéoMédia, under the direction of the Canadian Radio-television Telecommunications Commission (CRTC).

In exchange for building the alerting system, Pelmorex wants the CRTC to grant its application to remain on basic service by all cable and satellite TV companies.

Both systems envision a central operations centre that would aggregate alerts from all levels of governments, then send them out to broadcasters and other “last mile” distributors.

The NPAS would be funded through cost sharing agreements between the federal, provincial and territorial governments — at an estimated total cost of $15 or $16 million.

Pelmorex’s start-up costs of just more than $2 million, as well as operational costs starting at about another $2 million per year, would be completely absorbed by the company, said Paul Temple, Pelmorex’s Senior Vice President of Regulatory & Strategic Affairs, without raising the $0.23 rate that each cable subscriber pays every month for the Weather Network.

And while neither system has been built yet, both are estimated to be up and running by the end of next year.

Two systems may cause delays

In a Jan. 16 status report to the CRTC, Public Safety affirmed its jurisdiction as the lead department on the NPAS project, and stated it was “on target for completion in 2010.”

In the report, Public Safety also outlined its concerns over CRTC’s proposal to create a separate alerting system.

“Change in direction could result in losing the existing momentum towards meeting the goal of a national alerting system for Canadians. The imposition of an additional and possibly separate CRTC directed solution could result in delays for public alerting in Canada by diverting the focus of broadcasters/distributors,” the report stated.

“In addition it could create a duplication of efforts as many of the current issues being addressed by NPAS would also have to be addressed by any alternative approach.”

“Lastly, it is questionable that an alternative solution with the proposed capability of NPAS could be rolled out earlier than the 2010 NPAS target date.”

A CRTC spokeswoman declined to comment on the Pelmorex application because it is still under review.

However, according to comments made at a Feb. 2008 Senate committee meeting by Scott Hutton, Associate Executive Director of Broadcasting for the CRTC, the commission imposed a two-year deadline in Feb. 2007 for the broadcasting industry to voluntarily build and operate a national alerting system.

“If a national emergency alert system has not been implemented on a voluntary basis by Mar. 1, 2009, the Commission will use its powers to designate a single entity to operate the system,” Hutton said at the time. “This project is of the utmost importance to the safety and security of all Canadians, and we will do everything within our power to ensure the successful implementation of a reliable system.”

CRTC moves forward

So far the CRTC has been true to its word — last month it issued a Notice of Consultation, indicating it would review Pelmorex’s application because of “the continued absence of a national emergency alert system.”


Town of Prospect, N.S. damaged after Hurricane Juan in 2003.

The CRTC suggested that Pelmorex’s application could be approved temporarily “to ensure alerts remain available to distributors on a voluntary basis until Public Safety Canada’s National Public Alerting System can be implemented.”

But Temple said the financial investment needed to build the alerting system would only be worthwhile if his company’s application were granted permanently.

“We’re not going to invest all that money and then just have (the CRTC) take us off (basic service) in two years. We’ve made that clear to them already,” he said.

Temple said that Pelmorex is open to working with the government to make the two systems complementary.

“Does the government actually have to go through the expense of getting satellite feeds and all this other stuff if we’re going to do that?” he asked. “Wouldn’t their money be better spent enhancing some other element of the alerting system so that it’s more effective?”

He added that having two systems do the exact same thing didn’t make much sense.

“You don’t want to have to sit down, send the message out on this system, then run over and sit down at another terminal and send out a message on another system. That’s just dumb,” he said.

 

Pelmorex System
  • An authorized user will determine that an emergency message is warranted. These users include government agencies at all three levels of government, chosen by a governance board made up of representatives from federal and provincial ministries. 
  • Using specific software developed by or for Pelmorex, they will compose the alert message as well as identify the parameters such as the location and severity of the danger.
  • The alert may be text only, or contain attachments such as audio, picture or map. It can be issued in French or English or both.
  • The Pelmorex user application will automatically check the message against the user profile to ensure the user is valid and the message contains all mandatory fields.
  • The message will be securely encoded and sent by the user to Pelmorex over a secure intranet connection.
  • The user will be authenticated against an authorized user database. The message will be decoded, logged, archived and verified against protocols.
  • Confirmation of receipt will be sent back.
  • Verified messages will be inserted into Pelmorex’s public alerting distribution network, making it instantly accessible to last mile distributors like TV, radio, cable and telecommunications carriers. These distributors are voluntary.
  • The  network will be monitored by Pelmorex to ensure the message was successful.
  • Completed system target date: within a year of the CRTC approving Pelmorex's application.

Source: Pelmorex Communications Inc.

Public Safety System
  • Originators decide to issue an alert. They include the provincial-territorial emergency organizations in each of the 13 provinces and territories as well as federal originators of messages such as Environment Canada. Municipalities can be included if authorized by their respective province or territory.
  • The message would identify the government agency issuing the alert, the danger, the communities affected and protective action.
  • Messages will be created in a standard message format called Common Alerting Protocol and will be in both English and French.
  • The originators will send their messages to the dispatch centre which collects them and ensures that they have been issued by an authorized user.
  • The dispatch centre will send their alerts to the voluntary distributors who will disseminate alerts to the public over a variety of media. Distributors will include radio, television, wireless and internet providers. 
  • Completed system target date: fall 2010

Source: National Public Alerting System status report 2009